Section 01
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website or use a web application. They allow the website to recognise your device, store your preferences, and collect information about how you use the service.
In addition to traditional cookies, we may also use similar technologies such as:
- Local Storage & Session Storage — browser-side storage used to maintain session state and user preferences;
- Pixel tags / Web beacons — tiny transparent images used to track email open rates and page views;
- Device fingerprinting — used strictly for fraud detection and security purposes, not for marketing.
All references to "cookies" in this Policy include these similar technologies unless otherwise stated.
Section 02
How We Use Cookies
Company Name uses cookies for the following primary purposes:
- To authenticate your session and keep you securely logged in;
- To remember your preferences (such as language, dashboard layout, and two-factor authentication settings);
- To maintain transaction integrity and prevent duplicate submissions;
- To detect and prevent fraud, abuse, and unauthorised access;
- To understand how our platform is used and to improve performance;
- To measure the effectiveness of our marketing campaigns (with consent only).
Section 03
Types of Cookies We Use
Section 04
Third-Party Cookies
Some cookies on our platform are set by trusted third-party services we use. We require all third parties to comply with applicable data protection laws and our data processing agreements. Third-party providers currently used include:
| Provider | Purpose | Category | Privacy Policy |
|---|---|---|---|
| Google Analytics | Platform usage analytics and performance monitoring | Analytics | policies.google.com/privacy |
| Mixpanel | Product analytics and funnel analysis | Analytics | mixpanel.com/legal/privacy-policy |
| Intercom | Customer support chat and in-app messaging | Functional | intercom.com/legal/privacy |
| Cloudflare | Security, DDoS protection, and performance (CDN) | Essential | cloudflare.com/privacypolicy |
| Sentry | Error tracking and application performance monitoring | Analytics | sentry.io/privacy |
| LinkedIn Insight Tag | B2B ad campaign effectiveness (marketing website only) | Marketing | linkedin.com/legal/privacy-policy |
Section 05
Cookie List
The table below lists the specific cookies we set on our platform. This list is reviewed and updated regularly.
| Cookie Name | Purpose | Duration | Category |
|---|---|---|---|
cn_session |
Authenticates your login session securely | Session | Essential |
cn_csrf |
Cross-site request forgery protection token | Session | Essential |
cn_remember |
Keeps you logged in between browser sessions if opted in | 30 days | Essential |
cn_prefs |
Stores UI preferences such as language and timezone | 1 year | Functional |
cn_consent |
Records your cookie consent choices | 1 year | Essential |
_ga |
Google Analytics — distinguishes unique users | 2 years | Analytics |
_ga_XXXX |
Google Analytics — maintains session state | 2 years | Analytics |
mp_XXXX_mixpanel |
Mixpanel — product analytics identification | 1 year | Analytics |
intercom-id-XXXX |
Intercom — anonymous visitor identifier for support | 9 months | Functional |
li_sugr |
LinkedIn — probabilistic browser matching for ads | 3 months | Marketing |
Section 06
Your Choices
You have several ways to control cookies:
- Cookie consent banner — when you first access our website, you will be presented with a consent banner allowing you to accept all, reject non-essential, or customise your preferences.
- Account settings — logged-in users can update their cookie preferences at any time under Settings → Privacy & Cookies.
- Browser settings — most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in and using the platform. Refer to your browser's help documentation for instructions.
- Opt-out tools — for analytics cookies, you may use the Google Analytics Opt-Out Browser Add-On or Mixpanel's opt-out mechanism available in our consent manager.
Section 07
Manage Your Cookie Preferences
Use the controls below to manage which non-essential cookies are active for your current session. Your choices are saved to the cn_consent cookie and applied on your next visit.
These controls apply to this browser and device only. If you use multiple devices, adjust your preferences on each one.
Section 08
Policy Updates
We review and update this Cookie Policy periodically to reflect new cookies we introduce, third-party services we add or remove, and changes in applicable law. When we make material changes, we will display a notice on our website and, where appropriate, seek renewed consent.
The date at the top of this page reflects when the Policy was last updated.
Section 09
Contact
If you have any questions about our use of cookies or this Cookie Policy, please contact:
For data subject requests: dpo@companyname.com
Registered Address: [Registered Office Address], India
You may also consult our full Privacy Policy for information on how we handle your personal data more broadly.